Last Updated: October 2026
Fees paid for property listings, promotional packages, or subscription plans are non-refundable once the listing has been published or the service has been activated.
Premium property listing subscriptions may be cancelled at any time. The subscription will remain active until the end of the current paid billing period.
Featured property listings may be cancelled at any time. The property will remain featured until the current billing period expires.
Property owners may deactivate their accounts or remove their listings at any time. Any fees already paid for listing services are non-refundable unless otherwise required by law.
If a payment fails, is declined, or is reversed, the associated property listing, premium features, or subscription benefits may be suspended or removed until payment has been successfully processed.
Refund requests may be considered where a paid property listing or subscription could not be activated due to a technical fault caused by Wallawalla. Each request will be reviewed on a case-by-case basis.
Payments are processed through approved third-party payment providers. Wallawalla does not store or process card payment details directly.
For billing, cancellation, or refund enquiries, contact:
support@wallawalla.co.za